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Bots: the Unspoken Challenge of Conversations

Session scheduled at 1:30-2:20 in Room 1 (Johnson)

As interfaces and development opportunities evolve from the older “apps” models, voice and bot integrations have begun to emerge as new models. For developers, designers, and project managers who have traditionally worked on more conventional web-user interfaces, creating a voice UI can seem foreign and unobtainable. Voice bots, such as Amazon’s Alexa, have become captivating platforms for bot creators, however translating functionality into verbal exchanges can be surprisingly difficult. This session will discuss what challenges arise when creating voice bots.

Takeaways: The outcome of this talk will be for individuals to understand the challenges that will arise when creating bots.

Presented By

Marcus Finley

Marcus Finley is the CEO and Founder of FIN Digital, a full service digital application and innovation development firm. Marcus graduated from Florida State University where he majored in Mechanical Engineering and Public Administration. Marcus is a certified Scrum Master with expert knowledge of a number programming languages, user experience design and web/mobile application development. Marcus has managed over $3 million dollars of contracted technology development and strategy projects for with an average project budget of $200,000. In his professional roles he has provided technology strategies and user experiences to achieve client’s goals. He has help developed UX practices, lead a number of UX workshops with clients and guided companies with emerging needs of validating applications. He co-founded a Meetup called Color of Tech to bring together a diverse group of technology professionals to network and thrive.

Follow @marcusafinley on Twitter

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