Nick Rosencrans is a user experience analyst at the University of Minnesota, Twin Cities. Today, Nick helps people across the university gather end-user feedback on projects big and small. His experience as an IT professional has given him the ability to uncover issues that hold leaders back from their goals. He helps them meet their users, confront assumptions, and apply feedback to make changes. Along the way he’s learned that some issues can’t be solved with changing the product itself. So he’s learning to explore team dynamics, and assess how organizational problems affect people. Outside of work, Nick is always on the lookout for a nice day to ride a bicycle. He also enjoys a nice cup of tea.

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