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Steven Bayer

Steve spent most of the past ten years in healthcare, working first for Kaiser Permanente and then locally for HealthPartners. He recently left HealthPartners to start his own company focused on helping small companies compete with bigger competitors. His work is focused on service design and building products that provide value to the people who use them.

Dylan Wilbanks

Dylan Wilbanks is a web roustabout, raconteur, and curmudgeon currently practicing as a user experience designer in Seattle. He has been designing, building, and maintaining experiences for public and private sector organizations for 15 years. He has presented on user experience and accessibility at conferences such as SXSW and Webvisions. He created one of the first Twitter accounts used in higher education, but that was an accident, and he’s really sorry about that.

Mahtab Rezai

Mahtab is Principal and CEO at Crux Collaborative. She has spent nearly two decades as a user experience designer, researcher, strategist, leader, and mentor. She has worked on user experiences for companies ranging from startups to the Fortune 50. She has a loud laugh and a lot of shoes. She also has a lot of strong opinions and has been known to say “think about it until you agree” after expressing one of them.

David Olsen

Dave Olsen has been a developer and project manager with the University Relations-Web unit at West Virginia University (WVU) for the last twelve years. Over that time he has worked on and led projects that range from developing a university-wide CMS to creating award-winning marketing websites. Dave’s primary role is to help find the balance between tech, content, and design for many of the university’s biggest projects. For the last four years he has also been responsible for implementing mobile solutions for the university. These include SMS-based services, WVU’s central mobile web portal, as well as a number of responsive design-based websites.

In addition to his work at WVU, Dave actively participates in open source projects and writes as well. This past year his project, Pattern Lab, was nominated for the Net Awards Open Source Project of the Year. In 2013, Dave contributed a chapter on web performance to Smashing Magazine’s “The Mobile Book.” He shares what he’s learned about mobile, as well as his reactions to mobile trends, on his personal blog.

Tonu Mikk

Tonu Mikk works for the Disability Resource Center at the University of Minnesota where he has many roles among which are:

  • Assess and recommend adaptive technology for students, staff and faculty.
  • Administer accessibility.umn.edu and cap.umn.edu and drcintranet.oed.umn.edu websites.
  • Work with UMN web designers to help them make their websites accessible.
  • Monitor accessibility of U of M websites

He has a BS degree in Animal Science and an MA degree Agricultural Education from the University of Minnesota. He lives with his wife and two children in South Minneapolis.

Todd Gardner

Todd H Gardner is the President and Co-Founder of TrackJS (trackjs.com), a freelance web developer, and an agile team coach. With over a decade of experience building information systems Todd has built large enterprise systems, complex software products, and launched startups.

Todd is a veteran of software conferences and an international speaker. He holds a Master of Science in Management of Technology from the University of Minnesota. He lives in Stillwater Minnesota with his wife and children.

Marc Drummond

As a front-end developer for Lullabot, Marc focuses on creating great experiences no matter the device, browser or abilities of the person accessing a site. Marc is currently writing Drupal 8 Responsive Web Design for Packt Publishing and serves as co-maintainer of Drupal 8’s core Responsive Image and Breakpoint modules. He previously served as the web technologies coordinator for the city of Minnetonka from 2004-2014; he also served on the board of the National Association of Government Web Professionals from 2009-2014, serving as President of the organization from 2013-2014.

Marc earned a BA in English and a concentration in Public Service from Albion College in Michigan, as well as degrees in web design and graphic design at Minneapolis Community & Technical College. Marc enjoys living near the Twin Cities suburbs with his wife and two-year-old daughter, as well as their cat and dog.

Amy Hammond

Amy is an extroverted Web Application Developer with a traditional Computer Science background and a passion for technology, people, and breaking stereotypes. She shares the same “built my first site in Notepad” story as most of her colleagues and is a self-proclaimed geek with an interest in all things tech. With a history of hybrid roles, Amy has managed to avoid choosing between the front-end and the back-end – allowing her to establish a skill-set ranging from PHP to CSS to MySQL to JavsScript. When she led the legacy application rewrite of one of Fisdap’s flagship products, she discovered the natural high sparked by clean, commented, well-organized code.

Teach Them Well: Applying Key Principles of Learning To Design

Most digital experiences require users to initially learn something new, whether an e-class, an updated operating system, or a redesigned online banking experience. We call it the onboarding process, and done poorly it can cost users. It’s a simple fact, yet one we rarely stop to consider. It’s critical that design teams incorporate sound learning principles into their designs.

Andragogy, the study and practice of adult education, provides six learning principles applicable to learners across age groups in digital spaces. As we are teaching our users, these principles are good practice in general. These six principles are:

  1. Learners need to know why and how they will be learning (and they should have a say in it).
  2. Learners depend on self direction to learn new things.
  3. Learners’ prior experiences should be utilized as a resource for learning.
  4. Learners’ readiness to learn occurs due to specific life situations.
  5. Learners’ interest in learning is life centered.
  6. The motivations to learn are internal.

Victor will define and discuss these principles, and review examples of how design teams can use account for them when creating digital learning experiences.

Victor Yocco

Victor Yocco is a researcher and strategist at Intuitive Company, a user focused research, design, and development firm located in Philadelphia, PA. He is the current Vice Chair of PhillyCHI, an organization representing students and professionals interested in HCI and UX fields in Philadelphia and the Delaware Valley. Victor received his PhD from The Ohio State University, where his research focused on psychology and communication in informal learning settings such as science centers and zoos. His current interests include persuasive communication and incorporating social science theories into design. He has written on these topics for A List Apart, Boxes and Arrows, Smashing Magazine, and a number of academic journals.

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